Educational information only — not medical advice. Call 911 for emergencies, 811 for health advice.

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The Unattached Patient Playbook

An estimated 600,000–700,000 Albertans don't have a family doctor — though the situation is improving. You're not alone, and you're not stuck. Here's your action plan.

Did you know?

An estimated 600,000–700,000 Albertans don't have a family doctor — though the situation is improving.

Many areas of Alberta now have doctors and nurse practitioners accepting new patients. Check albertafindaprovider.ca first to see who is accepting new patients near you, and call to book a meet-and-greet.

If nobody is available in your area, register on the provincial waiting list:

How to register:

1. Call Health Link 811

2. Say: "I'd like to be added to the Alberta Find a Doctor registry."

3. Have your Alberta Health Care card number ready.

4. They'll ask for your preferred location and any language needs.

⏱ Wait times vary widely. Being on this list does NOT mean you have to stop using walk-in clinics.

Several virtual clinics are fully covered under your Alberta Health Care Insurance Plan.

📱 Telus Health MyCare — Download the app, book a video appointment. Often same-day.

📱 Maple — On-demand virtual visits via app or web.

📱 Tiahealth — Virtual walk-in visits, often available within hours.

📱 Rocket Doctor — Virtual visits with Alberta-licensed doctors. Can order labs, referrals, and prescriptions.

What they can do: Prescriptions, referrals, sick notes, lab requisitions, mental health assessments.

Primary Care Networks run special clinics for people without a family doctor with ongoing care — more than a typical walk-in.

1. Visit primarycarealberta.ca and click "Find Healthcare"

2. Or call 811 and ask: "Are there any PCN clinics for unattached patients in my area?"

💊 Pharmacist — Prescribes for minor conditions, manages medication renewals

🧠 Access Mental Health — Free counselling, no referral needed

🏥 Consistent walk-in clinic — Try to use the same one. Ask if they keep records for returning patients.

📱 MyHealth Records — Track your own lab results and visits

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